eCommerce

Our eCommerce system implements thousands of features to bring you a phenomenal software product which can easily accommodate your eBusiness needs today and tomorrow. Below is a list of pertinent features.

 

 

Administration:

  • Ease of Use

    The administration console used to control all aspects of our eCommerce system is entirely point-and-click. Each screen has an associated help page that explains its usage. Since the administration console is entirely web-based, you can easily control your storefront anywhere there is a web browser and an Internet connection.

  • Merchandising

    Offer your customer's discounts based on personal profiles, company affiliations, purchase volume, or product type. You can also set up cross-sell, up-sell, special promotions and product category associations with only a few clicks. This allows you to easily entice customers by dynamically offering complementary, enhanced, or promotional products. You can also drive new revenue streams by creating and managing affiliate programs with the same point-and-click ease of use.

  • Reporting

    Understand your online business patterns by easily analyzing complex order and transaction data. Easily download reports and export data for off-line manipulation and analysis. Gain an understanding of usage patterns through site traffic analysis. More advanced users can even design customized reports to make more informed decisions.

  • Content Management

    Add new pages to your site easily through the our eCommerce system custom template library. You are given complete control to manage and edit site content easily through an intuitive browser-based interface.

  • Product Management

    Add/edit/delete product and/or services with a few clicks via the intuitive item editor. Keep site content fresh and accurate by easily editing product descriptions and uploading images. Meet customer expectations by displaying real-time product availability and delivery times from your inventory system that is configurable via the same easy point-and-click interface. Maximize revenue and profitability through support for differential pricing based on product attributes.

  • Customer Management

    Pulling up customer data has never been so easy with our eCommerce system. Search customer records easily with a key word search and sort results based on different criteria. For any given customer you may view all of their personal information (i.e. shipping address), order history, financial information, add/edit/delete customer entered data, enter new orders, or deactivate the customer.

  • Order Management

    Add/edit/delete/archive/search individual orders for any customer at any time via our easy to use order management system. This system is scalable to handle millions of orders. Easily navigate orders and set their fulfillment status so that your customers know where their order stands at all times.

  • Multi-User Capabilities

    Maximize management control through user administration and permissions. Simply assign different users in you organization different permissions if you require multiple people using our eCommerce system. For example, your marketing director might only need access to the Reporting interface while your accountant will need detailed order and customer records. These types of user permissions are easily assignable via our point-and-click administration interface.

  • Extensibility

    The adage "The only thing that is certain is change itself" proves especially truthful in the world of eBusiness. An eBusiness platform must not only cater to your needs today, but also grow with your organization. our eCommerce system provides for extensibility through numerous different interfaces. Leverage existing IT investments by integrating our eCommerce system with your ERP, accounting, and inventory systems. If your business requires functionality beyond that provided in a default our eCommerce system installation, ask one of our eBusiness consultants about our Professional Services today!

  • Security

    Our eCommerce system was built from the ground up with security in mind. It makes use of PGP and SSL/TLS which are both industry standard forms of data encryption. The database system and the application itself are constantly tested for vulnerabilities which might compromise your crucial data. These tests and our top notch network administrators help ensure the privacy of your eBusiness data. Our uncompromising commitment to security helps your peace of mind.

 

Storefront:

  • Ease of Use

    Our eCommerce system has been designed to enable end users to purchase products/services in an extremely easy and intuitive manner. Customers can easily navigate your product database via keyword search or by traversing product categories. For any given item, users may click to get more detailed information or click to purchase that item. Although many shopping systems require users to register before placing their initial purchase, this is optional with our eCommerce system. With our eCommerce system, nothing stands in the way of your customers placing orders!

  • Viewable by All

    Our eCommerce system does not require end users have special browser plugins. The default installation templates display in 640*480 resolution so that your customers' monitor resolutions do not impact their buying experience.

  • Customer Support

    Enhance customer satisfaction through 24x7 self-service order tracking. Reduce support costs by allowing your customers to review historical order data online. Enable customers to edit their own personal information and preferences online. Minimize delayed product returns by providing return authorization online.

  • Customizable Interface

    Our eCommerce system makes extensive use of HTML templates. Using these templates easily allows you to customize the look of the site any way that you want! This also means that (in most cases) our eCommerce system can seamlessly integrate with your current site if one already exists.

  • Built to Sell

    Throughout every section of the site, customers are presented with purchasing options that are controlled by you via the Merchandising interface in the administration. Cross-selling, up-selling, and promotions are used throughout the site to constantly keep relevant purchase options in front of the customer at all times. Purchase of any of the presented items requires only one click!

  • Transaction Capabilities

    Provide your customers with payment options such as purchase order, credit card, electronic check, and Automated Clearing House (ACH) payments. Most companies that start out using our eCommerce system already have a credit card merchant account and simply start by using the email sale reports with PGP encryption in conjunction with their preexisting merchant account to run credit cards. However, our eCommerce system provides for much more. We currently integrate with the following Internet payment gateways for our customers who need real-time payment verification: CyberCash, AuthorizeNet, Skipjack, iTransact, and Signio/Verisign.

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